Cancel Order On Zomato
[Method] How To Cancel Order On Zomato?
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What is Zomato Food Delivery App? :
Zomato is one of India’s most popular food ordering and delivery apps. The craze for the zomato app at weekends or holidays is at an immense level. Compared to other food delivery services, it is regarded as the fastest. You can order at any time according to the restaurant’s hours.
You can also visit www.zomato.com, which is the company’s official website. Furthermore, Zomato is India’s largest meal delivery platform because it links customers, delivery people, and restaurant partners.
It also guarantees no-cost delivery, so you won’t have to pay any additional delivery fees for first-time users. This app has over 100 million downloads, a 4.2-star rating, and 6 million reviews. Positive consumer feedback accounts for a large portion of the six million reviews.
It also delivers QRK, which stands for quick restaurant service. This service allows you to receive your food in less time, which is a significant accomplishment for Zomato.
Why Zomato Is Best Food Delivery App? :
Have you ever wondered how Zomato became a well-recognized and fastest-growing app? Like all companies, Zomato also works on a business model which includes the process of commission generation. It generates its revenue in mainly two ways. The First is through commission, and the second is through plus packs, membership, and subscriptions.
Significantly, it was started in 2008 by Deepinder Goyal, but at that time, it was named foodie bay, and in 2010, it became Zomato from foodie-bay. Deepinder Goyal and Pankaj Chaddah were two IITians who established foodie-bay. Now it has become a leading company that is among the best startups in the USA, Australia, India, and 20+ other countries. In 2016, the overall revenue generated was approx USD 1 billion.
Zomato has four facts by which it is known. And these achievements will definitely blow your mind. As a result, they are given below in a proper sequence.
- It is a late-stage enterprise capital-backed company.
- Zomato has a team of 20 executives and 3000+ workers in aggregate.
- Zomato has nearly tripled its valuation within five to six years.
- Zomato already integrated cloud technology in 2015.
Is It Possible To Cancel Order On Zomato? :
For various reasons, you have to cancel the order, such as hanging up the phone, clicking by accident, and so on. It’s normal to order food on Zomato by accident. You can, of course, cancel your Zomato order. People purchase food on Zomato carefully, but there are still many risks of ordering from the wrong restaurant or accidentally ordering food.
Almost every single Zomato customer is now figuring out how to cancel an order on Zomato. Because somehow anyone can mistakenly place an order on Zomato apk. Thus, we can’t cancel orders directly on Zomato, but there are many ways to do it. So let’s see some ways to do it successfully.
- Read – Zomato Pro Free Subscription For 90 Days | Mobikwik Offer
How To Cancel Order On Zomato? :
The answer to this question, “How to cancel an order on Zomato,” is yes. Understanding why there isn’t a specific button for it. The majority of people who order food do so carefully. Your preferred restaurant will begin working on your order as soon as it is received. Further, you are aware that time is of the utmost significance in this establishment.
As you can see, many individuals are dissatisfied with the cause of their late food. Even though there are a variety of reasons for being late, we are all aware of them. If there is a dedicated button to cancel the order, all of your preparation work may be useless. You’d still be debating what to order, though.
This would cause subsequent deliveries to be late, but it will also waste the preparation time. In addition, if no one else has placed an order for the same food in the same quantity, your canceled order will be tossed in the trash. I’m hoping that this clarifies why there isn’t a separate button.
Now we’ll get to the fundamental question: “Can we Cancel the Zomato Order?” As I already stated, yes, but not in the traditional sense. Although canceling food on Zomato is quite simple in comparison to other providers. As a result, let’s take a look at how to cancel your Zomato order. Mainly, there are some methods to cancel an order on Zomato; these are given below.
#1 Method – Cancel Zomato Order From Zomato App :
You might doubt how to cancel an order on Zomato as there is no direct button available on the order section or homepage. Follow the steps given below to cancel your order successfully.
- Firstly, open the most popular app, Zomato.
- Secondly, click on the profile given in the bottom-right corner.
- After that, select “Your Orders,” which will display the food you’ve ordered.
- Effortlessly, click on the “View order summary” button.
- At the foot of it, there will be a customer care number. You can just call them usually and cancel your order.
#2 Method – How To Cancel Order On Zomato Via Chat? :
If somehow, you are not able to contact customer support via call, then you can also connect them by using the chat section. To know the process of canceling an order through the chat section, follow the steps that are given below.
- First of all, select the top-right corner of the same order summary page.
- Further, tap on the order you want to cancel after the chats have been started.
- Also, choose the option “I’d want to cancel my order from the drop-down menu.”
- Lastly, select one of the following reasons for canceling the order.
- Congratulations!! Your order will be canceled soon at any time.
Zomato Customer Care Number For Zomato Order Cancellation :
If you are facing any queries using the app, then a Zomato helpline number is the best way to take help from it. There are a lot of ways to connect with the Zomato Customer Care department regarding order cancellation. These ways are given below.
- Chat – First and foremost,for canceling the order, you can chat with customer care team members via online chat, but you have to take care of one thing. You have to cancel your order within 5 minutes just after ordering the food, which is mandatory for anyone who wants to cancel the order through chat.
- Website- On the official website of Zomato, you can visit the feedback section in case you have any acknowledgment to convey. But it is also an easy way to engage with their team if you want to terminate your order.
- Twitter- The most suitable, preferable, and fastest way to reach the Zomato customer care team is Twitter. You can mention @zomato and @zomatocare anytime with a tweet to communicate with them. You can revoke the order just by tweeting on Twitter with mentions @zomato and @zomatocare.
- Telephone- Direct calling is the most excellent way to revoke the order. By using this method, you can call anytime to reach Zomato Customer Care to cancel your meal order. So you can connect through customer care of zomato only through the best zomato app.
How To Get Refund From Zomato For Cancelled Order? :
If you have placed a prepaid order on Zomato and the restaurant cancels your order due to menu item unavailability, you are entitled to a refund. In that case, your order will be fully refunded. The refund will be issued in the same manner as your payment was made.
Meanwhile, if you are canceling your order for any personal reason, or if your order is canceled due to an inaccurate mobile number, address, or unavailability, they will refund your money. Thus, you will receive a full refund in this circumstance.
If you ordered COD, you would be charged a fee for abolishing your transaction. If you received rotten food, food that isn’t edible, or food that contains a foreign object, you must provide proof of this to claim a refund. These are the prosperous conditions of canceling your order when the customer is allowed a refund.
The funds will be credited to the same account that was used to execute the order. Zomato terms and conditions stats about the refund procedure, which could take up to 5-7 days. If you haven’t received your refund within a week, you can contact Zomato using the app or call their customer service department to file a complaint. The customer service department is in charge of settling consumer complaints.
There are also so many ways to get a refund from Zomato, and each method takes its own time. The data are given below in a well-managed way.
- Paytm Wallet – 1 hour
- UPI – 2 to 4 days
- Debit or credit card- 5 to 7 days
- Netbanking – 5 to 7 days
Conclusion :
Zomato has an advantage over the competition in terms of popularity. Only in India do they have more than 8.5 million monthly users, making them the market leader in 18 of the 23 countries. The popularity of ordering food from the comfort of one’s own home has reached an all-time high. They provide online ordering services in India. However, they cannot process as many orders as their competitors.
Moreover, they’ll need a logistics staff to go out and pick up food from eateries and deliver it to clients. Besides that, Zomato has a more significant number of eateries on its platform than its competitors. India is Zomato’s largest market, and Indians prefer COD to internet payments. To succeed quickly, they must implement COD alternatives for all eateries.
FAQ’s :
Ans- Cancelling orders on Zomato is as simple as you may assume, but you need to do it within 5 minutes. When your order is accepted, the restaurant immediately begins preparing your meal. Thus, call customer care or through chat as shown in the given methods above.
Ans– For the money, the order issuer will investigate the item and confirm that it has not been paid after you submit your cancellation request. If it’s still unpaid, you’ll either get a refund or a replacement (without any costs), depending on the situation.
Ans- Yes, This is true. Zomato refunds your money in case you are eligible for it but with particular terms and conditions.
Ans- Go to the Profile section, and you will see a feature of a chat then directly click on it and then chat with a customer chat support person immediately.
Ans- You can cancel your order by taking help from customer care support and by using the chat section. Both options are available on zomato app. So quickly go through it.
Ans- Zomato will refund your money to your Paytm wallet, bank account, or UPI account. Furthermore, you will only be paid in the order payment mode.
Ans- Paytm Wallet will take at least 1 hour to refund, UPI will take 2 to 4 days, Debit or credit card takes 5 to 7 days, and Netbanking takes 5 to 7 days to return your payment.
Ans- Ifyou want to cancel your order through chat, you have only been given 5 minutes to cancel your order after ordering food.
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